Frequently Asked Questions about Scentful Things
Answers to Frequently Asked Questions
Each candle is hand-poured with love in small batches using natural soy or coconut wax, cotton or wooden wicks, and premium essential oils or phthalate-free fragrances. We use sustainable, recyclable, or reusable materials in every step—from wick to wax—to create an aromatic experience that’s as kind to the Earth as it is to your senses.
Think about the mood you want to create and the environment you’ll be in. Looking to relax? Choose calming notes like lavender or chamomile. Need focus or energy? Bright citrus or herbal blends work beautifully. For cozy evenings, warm vanilla, amber, or spiced blends create an inviting glow.
Yes. Many of our blends are made with pure essential oils that can complement aromatherapy practices. While candles can enhance relaxation, focus, or mood, they should be burned in well-ventilated spaces and never replace professional therapeutic care.
Yes—when used responsibly. Our candles are made without harmful toxins, lead, or paraffin. However, always burn them out of pets’ reach and ensure the space is ventilated, as animals may be more sensitive to scent than humans.
Absolutely. Our Botanical Journey Club delivers your favorite scents (or seasonal surprises) to your doorstep at regular intervals—perfect for keeping your space glowing all year long.
- First burn matters: Let the wax melt all the way to the edge before blowing out to prevent tunneling.
- Trim the wick: Keep it about ¼ inch before each burn for a cleaner flame.
- Burn time: Limit each burn to 3–4 hours.
- Placement: Keep away from drafts, children, and pets.
Yes! From personalized labels for weddings or gifts to custom scent blends, we can craft something uniquely yours.
We want you to love every candle. If you’re not satisfied, contact us within 30 days of purchase for a refund or exchange. The candle must be unused and in its original packaging.
Burn times vary by size, but on average:
- 9 oz jar → up to 60 hours
- 12 oz jar → up to 80 hours
- 3-wick → up to 100 hours
Currently, we ship within the U.S. only, but we’re working on expanding to select international locations in the future.
Yes. From biodegradable packing materials to refillable or reusable jars, we strive to keep our footprint light.
We do! Perfect for boutiques, gift shops, and event favors. Contact us for pricing and customization options.